The Key to Customer Feedback: Best Practices for Ratings & Reviews
Updated: Apr 6
Gabrielle San Nicola has worked in e-commerce for over 5 years on both the agency and platform sides. She now heads up East Coast & EMEA partnerships for Okendo, a customer intelligence solution built for brands.
Here’s a glimpse of what you’ll learn:
Expert Insights on the Importance and Best Practices of Ratings & Reviews
Overcoming the Fear of Not Having Enough Reviews
Insights on Where Brands Should Place Reviews
Exploring the Best Formats for Customer Reviews, from Text to Video
Unleashing the Power of Zero Party Data: Best Practices and Applications for Okendo Connect
Crafting a Killer Survey: Expert Tips for Creating Effective Customer Feedback
Where to Use Customer Feedback for Maximum Impact
Resources mentioned in this episode:
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This episode is brought to you by BSR Digital.
BSR Digital helps e-commerce brands that want to scale their business to the next level through paid ads & email marketing.
To learn more about BSR Digital, visit their website or book a call here.