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eCommerce Growth Strategies for Customer-Centric Brands

Updated: Aug 29, 2022

Matt Edmundson

Matt Edmundson is the CEO of Aurion Digital, a company that specializes in helping businesses and owners maximize their online sales and delivery through their e-commerce website. Matt’s businesses have generated over $50 million in worldwide sales and he has coached companies with a combined turnover in excess of $100 million.

In addition to being an eCommerce entrepreneur and coach, Matt is the host of the eCommerce Podcast, where he talks with digital expert entrepreneurs and business leaders from around the world.

Here’s a glimpse of what you’ll learn:

  • Matt Edmundson's early work in website design and e-commerce

  • What Aurion Digital does and how the e-commerce space has evolved over the last three years

  • The importance of being customer-centric

  • The most common questions Matt gets from entrepreneurs

  • How e-commerce brands can save on Amazon fees

  • How Matt helps e-commerce businesses scale

  • Matt talks about the people he respects, favorite books, contact details

In this episode…

In the ever-evolving e-commerce marketplace, what strategies should brands use to grow and scale? What can they do to provide better customer experiences and build brand loyalty?

Customer service is vital for e-commerce growth. To provide the best services to these customers, brands have to ensure that they hire competent people who are a good fit for the company's culture. They also have to ensure good quality products and set optimum prices in order to grow sales and scale.

Matt Edmundson, the CEO of Aurion Digital, joins Brian Roisentul in this episode of The Fit Growth Machine Podcast to talk about e-commerce growth strategies for customer-centric brands. Matt shares best practices for building a team, growing e-commerce brands on Amazon, and discusses the importance of being customer-centric.

Resources mentioned in this episode:

Sponsor for this episode...

This episode is brought to you by BSR Digital.

BSR Digital helps e-commerce brands that want to scale their business to the next level through Facebook, Instagram & Google Ads. Founded by Brian Roisentul, the social media marketing agency currently manages over $3.6M/yr on Facebook, Instagram & Google Ads.

To learn more about BSR Digital, visit their website or book a call with them here.


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